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Table of Contents
Important Notice:
The second edition of this text has been released. Every chapter has been updated and 4 new chapters have been added in the second edition. You are encouraged to purchase hard copy or download (free) chapters or the entire 2nd edition from AUPress. The first edition chapters will remain accessible for historic and archival purposes.
Foreword
Dominique Abrioux
Introduction
Terry Anderson & Fathi Elloumi
Part 1 • Role
and Function of Theory in Online Education Development and Delivery
1 Foundations of Educational Theory
for Online Learning
Mohamed Ally
2 Toward a Theory of Online Learning
Terry Anderson
3 Value Chain Analysis: A Strategic
Approach to Online Learning
Fathi Elloumi
Part 2 • Infrastructure
and Support for Content Development
4 Developing an Infrastructure for Online Learning
Alan Davis
5 Technologies of Online Learning (e-Learning)
Rory McGreal & Michael Elliott
6 Media Characteristics and Online Learning Technology
Patrick J. Fahy
Part 3 • Design
and Development of Online Courses
7 The Development of Online Courses
Dean Caplan
8 Developing Team Skills and Accomplishing Team Projects Online
Deborah C. Hurst & Janice Thomas
9 Copyright Issues in Online Courses: A Moment in Time
Lori-Ann Claerhout
10 Value Added—The Editor in Design and Development
of Online Courses
Jan Thiessen & Vince Ambrock
Part 4 • Delivery, Quality Control, and Student Support
of Online Courses
11 Teaching in an Online Learning Context
Terry Anderson
12 Call Centers in Distance Education
Andrew Woudstra, Colleen Huber, & Kerri Michalczuk
13 Supporting Asynchronous Discussions among Online Learners
Joram Ngwenya, David Annand & Eric Wang
14 Library Support for Online Learners: e-Resources, e-Services,
and the Human Factors
Kay Johnson, Houda Trabelsi, & Tony Tin
15 Supporting the Online Learner
Judith A. Hughes
16 The Quality Dilemma in Online Education
Nancy K. Parker
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